Once your order is placed its sent to fulfillment and we are unable to process a cancellation, please be sure when placing your order that you are sure you’d like to place an order. You may return your order for store credit once you receive it.
All orders will be processed and shipped as soon as possible. If you need your order sooner, please email us first at email@example.com.
Most orders ship within 12-15 business days. Currently all retail orders are shipped via USPS Priority Mail, USPS First Class Mail and for larger orders FedEx ground. Orders may ship in 1 or 2 shipments. We reserve the right to choose shipping carrier for any Free Shipping promotions. Free shipping promotions cannot be applied to expedited or overnight services.
Once an order is processed and shipped, please allow up to 3 business days for First Class and Priority to be delivered. FedEx ground can take 2-5 business days to be delivered.
- If a package is returned to Tiny Vibes due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the re-delivery cost. Tiny Vibes is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.
- Tiny Vibes is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Tiny Vibes will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
Please be aware that Tiny Vibes is not responsible for any taxes, duties, or customs fees imposed upon shipments to other countries.
All international orders are shipped via USPS and FedEx. However, we have no control over how long your customs office holds onto your package. We are not responsible for packages beyond the port of entry.