WHERE COOL KIDS SHOP

Shipping & Returns

SHIPPING

We currently ship to the US and Canada. 
Most items take approx. 2 days to process and 12-20 business days to ship, depending on destination although most orders arrive sooner than the allotted time.
If you need an item by a specific date we recommend reaching out to us first to make sure we can get it to you on time.

We ship from Des Moines, IA Mon - Fri excluding Holidays.

Canda Shipping: Please allow approx. 1 week for delivery once you receive your tracking information.  Please note, customs delays can also occur.

  • All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer NOT Tiny Vibes.
  • CUSTOM DELAYS
  • Each country has customs regulations that apply to all mail coming into that country and that might create delays. Tiny Vibes is NOT responsible for these customs delays.

RETURNS

We want our customers to be happy! If you have any issues, please email us so we can help fix them. 

  • If for any reason you are not satisfied with your purchase, please email us.  You must get a RA# for any return/exchange. 
  • Returns must be made within 7 days of receiving order.
  • You will be responsible for paying for your own return shipping costs.
  • We cannot offer a return if the item is not in its original condition with tags, is damaged or missing parts for reasons not due to our error.
  • Shoes, swimwear, hats and accessories are all final sale and non-returnable.
  • SALE ITEMS ARE FINAL.

Discount codes cannot be combined.

Thank you for shopping with us, if you have any questions please don't hesitate to reach out. xx

Tag your goods with #shoptinyvibes